UPDATED: Florida Woman Arrested For McNuggets 911 Calls

Fort Pierce, FL—A woman in Fort Pierce, Florida has been arrested for Misuse of 911 Communications.

Latreasa Leshae Goodman, 27, was issued a notice to appear for misusing 911 after calling 911 three times regarding a refund for Chicken McNuggets at a McDonald’s Restaurant.

Goodman made the statement, “This is an emergency, If I would have known they didn’t have McNuggets, I wouldn’t have given my money, and now she wants to give me a McDouble, but I don’t want one, this is an emergency.“

McDonald’s released a statement concerning the situation:

“Satisfying each and every customer that visits our restaurants is very important to us.

Regarding this isolated incident, we apologize for the inconvenience caused.

In the event that we are unable to fill an order, a customer should be offered the choice of a full refund or alternative menu items. We regret that in this instance, that wasn’t the case.

We want to correct our mistake. We will be sending the customer her refund, along with an invitation to return for her original order, on us.

We never want to disappoint a McNuggets fan or any McDonald’s customer. Customer satisfaction is our top priority.“

Carlos Solorzano
McDonald’s Operations Manager Florida Region

To hear the 911 calls, click on the appropriate link below:

Click here to listen to the first call.

Click here to listen to the second call.

Click here to listen to the third call.